Charles was born and raised in Mobile and earned a degree in Risk Management and Insurance from The University of Mississippi in 2010. After graduation, he worked in New Orleans as an underwriter and broker for a national firm. After moving back to Mobile in 2015, Charles began working at Courtney and Pharr Insurance. In 2022, Courtney and Pharr was acquired by Thames Batre and Charles joined the team. Outside of work, Charles participates in Big Brothers Big Sisters, the American Cancer Society, and the Young Advisory Group of Providence Hospital. In his free time, he enjoys golf, cooking, and spending time with his wife Lauren and their two children.